We live in an era of innovation that has changed the course of how humans performed tasks. The strong presence of technology in our daily life has shifted the work from manual jobs to computerized systems. You have definitely noticed that new techs are replacing human engagements. For example, vacuum cleaner and friendly-user washing machines are replacing the maids from home and clothes cleaning purpose.
Similarly, several gadgets are facilitating citizens to perform a difficult task easily. AI (Artificial Intelligence) plays a significant role in achieving such ambition. Restaurants are also using AI-based application and devices to boost productivity and sales. It’s amazing how food industries integrate such innovations in preparing and delivering foods as well as serving the clients in hotels also. Due to great benefits, they are adopting such technologies in their systems.
From general tasks to smart tasks which required human intelligence in the past, AI is a great alternative to perform restaurant work. AI helps in decision making, translating, attending customers and keeping records among many other things. Focus on building your customers, hire an excellent chef and adopt AI technology tactfully to enhance your business.
Eva Martin Marketing Manager at CrowdWriter, says, “AI controls how your business will perform and its outcome. Using the right technology through robots, mobile applications, interactive customer service representation, chatbots, kiosks etcetera can help you streamline your food business."
Using the right technology, depending on your need can be beneficial in the longer run. Some argue, AI cuts the labor cost, but there is a lot more to AI in restaurants than just reducing the cost. Imagine, hiring somebody for your business for taking orders online or attending customers. There is a long process of-
1. training your team,
2. managing the shifts,
3. teaching the restaurant language,
4. informing and memorizing daily menus,
Now imagine the same scenario with AI and watch your business be on the right track. This is because robots don’t get tired or make silly mistakes like humans. They are trained only to say what you feed them!
Below are some of the ways, restaurant owners are using AI for increased market opportunities. Moreover, with the use of AI, they are maintaining good relations with existing customers while reaching out to their potential customers.
Smartphones have given industries a way to reach out to their customers and keep them updated about their products. Through mobile applications, restaurant owners, via notifications, can make customers crave their food with daily deals and new menu offerings. The use of apps by food industries also enables the customers to order from their menu with convenience. Yes, customers can be inquisitive, and once placing an order, nobody can handle a delay. Don’t worry; you don’t have to hire a team of customer care to attend those queries. Let AI do it for you through chatbots, which operates according to the pre-defined lines and language fed in the system.
Many restaurants across Japan and China have robots serving as waiters. This not only looks fancy but also stimulates the ordering and delivering process. Li-Chan, media influencer at MHRWriters argues, “Gone are the days of manual cooking and serving. Robots are here to change forever how the food industry once operated."
Food chains and restaurants globally are adopting AI whereas some now have machinery (Robots) following the recipes for the preparation of food. The overall effect will be interesting for the client, and they will be compelled to revisit the place, which will eventually increase the sale of the restaurant.
Kiosks are a physical standing structure that displays information about your product or service on a screen. You are likely to find Kiosks in malls, restaurants, public places, ticket counters and all. Offer your customers smart interactive technology, displaying your menu and help them order from the same. Minimum resources, maximum gain!
Emma Coady shed light on some of the ways how AI effects on restaurant and boost your sales.
Once, you have the hang of AI; it can be beneficial for effective operations. Human resources will always be needed to manage operations, for creative ideations or even to control your robots. Using AI can help you cut cost and handle things in a short period, producing fruitful results with better opportunities and growth. The variations of technological advancements will not only reduce the stress, but it will also decrease the expense associated with hiring employees and then training them. Inventory can be tracked easily while on the other automation of the various process will increase efficiency in less time.
The world has already embraced the use of technology! Now, it’s about time you adopt smart ways through AI in your restaurant business to emerge as a strong industry. From streamlining ordering and delivering process to strengthening customer relations, AI has all the features to make you grow and leave your customers with a delightful experience. Say goodbye to primitive ways of marketing or handling tasks and let AI do wonders for you!
Written by Amanda Jerelyn
Amanda Jerelyn has expertise in the field of marketing and is currently working as a marketing tutor at AcademistHelp. Through her powerful writing and persuasive interpretation of the worldly affairs, Amanda has followers from all fields of life. Educating her readers about current affairs, Amanda works to touch the lives of people and influence them positively.