business-intelligence | 12 mins read

6 Ways To Get Ahead Of The Competition With Business Intelligence Services

6 ways to get ahead of the competition through business intelligence services 1648816155 3962
Debdutta Bhattacharjee

By Debdutta Bhattacharjee

What is Business Intelligence?

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No organization can prosper without knowing its state of health. The strategists of the organization must have a clear picture of what's working and what's not, and the effectiveness of policy changes in order to make decisions that will improve the productivity and profitability of the organization.

This picture may be presented to the policymakers of the organization in the form of reports, studies, and summariesit's essentially what business intelligence is all about.

In technical parlance, business intelligence is a collection of systems and procedures for data discovery, data collection, and data integration. A massive amount of data is generated from a variety of sources, like the point of sale, enterprise resource planning, customer relationship management, and employee management systems. This data may be brought together in a central locationwhat's called data warehousingmaking room for data integration and comparison.

This data is unstructured and descriptive and has to be interpreted. It may be a statement of profit and loss, an account of labor hours, or a comparison of profit margins. When put through data analytics, this sea of information stored in the data warehouse has the potential to solve any manifest or latent problem that the business faces.

Data analysis allows business owners to inspect, study, and comprehend diverse data sets. It brings in artificial intelligence (AI), machine learning, statistics, and modeling to make predictions and recommendations.

Data analysis does not simply stop at answering what has happened but looks at why it had happened, how it had happened, and what should be the next course of action. Business analytics is concerned with predictive analytics. It forecasts future outcomes using data mining, machine learning, and modeling.

The actionable insights gained through the use of business intelligence tools ensure that the decision making by the company is prudent, effective, and geared towards making the business competitive.

These decisions concern pricing and priorities; the discovery of opportunities to earn revenue; improvement of operational efficiencies; avoidance of risks; identification of market trends; better supplier, resource, customer, and employee management; and key performance indicator (KPI) reporting. Software solutions specializing in business intelligence services make the exercise of data collection and analysis hassle-free.

What is Big Data in a Restaurant?

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Big data is a term used to describe massive data sets that may be studied to identify trends, patterns and associations, particularly in the context of human behavior and interactions. In a nutshell, it is a bunch of billions of numbers that may be processed to give you a whole lot of information about your customers.

These figures provide information you can utilize to improve your operations. Big data is transforming businesses all around the world, including the restaurant industry. You can learn a lot about your distinct target groups in order to better promote your products and serve your customers. You can also have a clear picture of the amount of time you spend scheduling and the factors that influence profit.

Big Data is transforming the restaurant business by enabling objective data analysis and by influencing business strategy decisions. It enables restaurants to gather data on long-term trends and aids in the formation of strategies.

With the help of big data, restaurants are able to enhance operational efficiency, customer service, and marketing initiatives by accessing objective information and insights.

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How Does Business Intelligence Software Work?

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Huge quantities of data are collected from diverse sources and integrated to set up a data warehouse using business intelligence tools that specialize in Data Reporting. Without the help of smartbusiness intelligence software, this huge data set can become unwieldy and unmanageable.

For instance, a restaurant buying and selling products frequently and in large quantity will want an accurate count of its inventory so that it can prevent oversupply and undersupply, food wastage, and monetary leaks that may not be readily discernible.

Executing inventory counts using manual methods, or with the help of rudimentary spreadsheet technology may either be error-prone or may fail altogether under the burden of big data. In such a scenario, business intelligence solutions help. Business intelligence software makes data management frictionless.

Once the data warehouse is created, the organization can again make use of business intelligence software for number crunching to generate workable insights that will inform the organization's business decisions. The more prudent the decision making, the more competitive and stable the organization will be in the long run.

Inert information is aggregated and packaged creatively in the form of reports, dashboards, maps, tables, and graphs which businesses can easily interpret and act upon.

Data mining of the information stored in the data warehouse gives business users both, a bird's eye view of how the organization is performing, and a peek into more specific aspects of the business.

Easily digestible data visualizations created by the business intelligence software will highlight KPIs and bring company data to life.

A wide variety of data analysis techniques are brought together by business intelligence tools. These applications include online analytical processing (OLAP), real time BI, collaborative BI, open-source BI, enterprise reporting, cloud and software as a service BI, and so on.

1. Zip POS Dashboard- If your point of sale system doesn't aggregate information efficiently, it might be difficult to understand the data. Here's how a BI tool like Zip POS Dashboard can help. It gives you real time access to relevant data sent from the POS system in the form of graphs and charts that are generated automatically. You can use these to analyze business performance and identify operational flaws. The Zip POS Dashboard software can be purchased from the Hubworks app store.

2. Tableau- It is a data visualization and analytics tool that helps businesses make data-driven business decisions. It combines data from a variety of sources to provide actionable, real time insights, and successfully represent business narratives. It allows anyone, regardless of skill level, to explore data using straightforward tools like natural language queries, and drag-and-drop filtering. It offers plenty of security and customization choices and gives you full control over data visualization.

3. Board- It provides enterprise performance management and business analytics under the same roof. Its customized and interactive dashboards allow businesses to get a macro perspective of their operations as well as an understanding of the specific KPIs. Its programming-free toolset props up business analytics with a personalized, efficient approach, regardless of technical ability. Board caters mainly to mid-sized and large companies.

4. Looker- It's a web-based business analytics platform that lets companies explore, find, visualize, and communicate data insights. To fully understand business performance across different metrics, companies can explore data sources and go deep into data analysis. This business intelligence solution uses an uncomplicated proprietary modeling language and helps in defining data associations without the need to use Structured Query Language (SQL). It increases data literacy and accessibility.

5. Qlik Sense- This self-service analytics solution derives from artificial intelligence to strengthen human intuition and makes sure that business decisions are sharper and more effective. It represents a next-generation software development over the QlikView solution and helps in expanding the possibilities of Business Analytics to sustain the insights life cycle in its entirety.

6 Advantages of BI Software

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1. Discover current trends- In order to remain competitive, a company must keep up with current trends. A data analyst can use business intelligence software to go deep into an ocean of data and bring out meaningful insights. This analysis of unstructured data sets lets organizations recognize trends, which can then be used to calibrate a company's operations in order to maximize revenues.

For example, via POS data, restaurants may discover that in the post-Covid era, customers are looking to place orders and pay using QR codes. Consequently, restaurant may prioritize the use of QR-code-based terminals to replace cash-based payment methods and paper menu cards.

2. Improve strategies-Business intelligence reports created through meticulous Data Collection give organizations a clear idea of the nature and quantity of the stocks available. This allows organizations to manage their supply chains more efficiently and ensure that top-selling items are always in stock. This information will also help reduce inventory wastage due to spoilage, pest infestations, pilferage, or over-purchasing.

Sales data may be evaluated to determine which products/stores are performing well and which are not, allowing a business owner to make better decisions about what to keep, buy, expand, promote, or discontinue to optimize earnings.

BI may also aid innovation and the development of advanced products, and can even serve niches that are totally different.

An organization that uses business intelligence tools can also obtain a better understanding of its customers, allowing it to develop services such as loyalty and reward programs. Worker data, moreover, helps managers optimize staff scheduling in order to keep labor expenditures under control.

3. Drive labor costs down- A restaurant's workforce accounts for the majority of its expenses. Labor cost usually makes up 30-35% of the total revenue of a restaurant. As a result, one of its primary goals is to reduce labor costs. Restaurants can use sales data to pinpoint their busiest and also their slowest hours of traffic. Employees can be cross-trained and scheduled accordingly.

4. Build loyalty programs- Restaurants can use customer data to create enticing loyalty and reward programs. Restaurants can use data science to determine whether occasional guests can be converted into loyal customers or if they will always remain occasional guests. This helps make advertising expenditure more focused and imrpoves the restaurant's revenues. The power of an online marketing platform can be seen in the fact that it can help a small business gain a significant return on investment.

5. Identify blind spots- Restaurants can use business data and analytics to identify issues that are otherwise not too easy to discover. For instance, a vendor may charge a restaurant a high price for a product that could be obtained for a much lower price from another seller.

Without an efficient business intelligence software solution, it would be extremely difficult for a restaurant owner to understand why his/her business continues to leak money despite their best efforts to plug the gaps.

6. Get rid of errors and save time- Manually combing through hundreds of sheets of paper or computer-based spreadsheets containing a sea of information is an onerous and time-consuming operation. It may also introduce human mistakes, which can lead to inaccurate predictions and faulty conclusions, as a result of which the prospects of the organization will suffer. It is, however, possible to automate tasks and repeat them with a significant amount of precision, thanks to technology.

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3 Top BI Software for Restaurants

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1. Zip Reporting- Hubworks' Zip Reporting software provides a simple approach to accessing and understanding the most complex data any time, from any location, and across any device. Data may be retrieved in real time thanks to cloud-based synchronization. By automatically transforming business complexities into actionable insights, Zip Reporting spares business owners the time and effort required to manually sift through multiple layers of information and make sense of it.

2. Microsoft Power BI- This software solution converts data into high-quality visualizations, allowing businesses to focus on what their consumers demand. Power BI offers a set of business intelligence tools that segment data and generate insights. Dashboards are able to provide answers to queries right away. Power BI allows users to easily share insights with Excel integration, multiple data visualizations, and embedded artificial intelligence capabilities.

3. Dundas BI- This browser-based business intelligence platform is provided by Dundas Data Visualization. It comprises BI reporting, dashboards, and Data Analytics tools that are all integrated. Business users may build their own reports, construct dashboards that are customizable and interactive, have ad hoc queries answered, and evaluate data and performance indicators using Dundas BI.

BI Software FAQs

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1. Are business intelligence solutions affordable for small and medium businesses?

Until a few years ago, accessing, visualizing, modeling, and reporting business data would not have been affordable for small businesses. Cloud-based technologies, on the other hand, have lowered the cost of Business Intelligence solutions and brought them within easy reach of all enterprises.

2. What steps should be taken to achieve data governance?

A data governance policy aims to keep data in good shape through its lifespan. To control data, proper procedures should be established. Users across the company should be familiar with procedures of governance, and the way that those procedures are executed should be overseen by a panel.

3. What is a centralized data management scheme, and how does one go about implementing one?

The people, processes, and technology associated with the administration of the data of the organization are described in a centralized plan of data management. A person may be assigned to look after the Data Management strategy, while a group of stakeholders may be tasked with overseeing day-to-day data practices. The procedures for accumulating, warehousing, and utilizing data should be outlined, and the instruments required to carry out the plan ought to be identified.

4. How can an organization benefit from data governance?

Organizations can use data governance to save time and money on faulty data, minimize liabilities, improve customer connections, and actively generate revenue.

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"Our customer's trust is what keeps us in business. They expect fresh tasting food with no threat of ill-born diseases. Zip HACCP keeps us compliant with HACCP and FDA regulations through its integrated temperature solutions, food safety assurance, and end-to-end task reporting. We also use Zip Inventory to save time on inventory counts and have much-needed predictability to our ordering process. The Hubworks business management apps are perfect for our restaurants."

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